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Awstats not updating...

 
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M0ose
SPAMMING IST VERBOTEN!


Joined: 10 Nov 2004
Posts: 1546
Location: I am 48.

PostPosted: Thu Sep 20, 2007 4:16 pm    Post subject: Awstats not updating... Reply with quote

Awstats hasn't updated since August 16th for me. I don't know what to do, say. What's up with it? Happen to anyone else?
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AreaMJ.com
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krt
...


Joined: 11 Jan 2005
Posts: 4709
Location: Down Under

PostPosted: Thu Sep 20, 2007 5:30 pm    Post subject: Reply with quote

Related to CPanel upgrade. Doesn't seem to be fixed yet. Trel mentioned that disabling and re-enabling stats may work but it didn't for me. I've been using Google
Analytics instead.
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marinaroz
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Joined: 04 Mar 2004
Posts: 2836
Location: Israel

PostPosted: Sat Sep 22, 2007 7:07 am    Post subject: Reply with quote

Yeah, same happened to me. I thought it was just me, that I deleted some awstats related files in my account and it broke, but I guess not. Webalizer Stats are working just fine for me, though.
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allstar
green are the ways.


Joined: 07 Dec 2004
Posts: 4133


PostPosted: Sun Sep 23, 2007 4:21 pm    Post subject: Reply with quote

I have seen it on other cpanels, but when I was hosting here I did not see it here. They have a "Update Now" link on the cpanel awstats page. Why does LLP have the same link as the other places. Doesn't awstats come pre-bundled with this link already? Trel you should consider adding this link so we can update the information and not have to wait for a cron job to update the webstats.

Yes, I know we could also place a 3rd part tracker on our sites for up to the minute updates, but to have that link does it really put much more strain on the servers to not have that option of updating it when your users wants too.
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LP-Trel
Zen


Joined: 02 Dec 2002
Posts: 5751
Location: Nirvana by Boredom

PostPosted: Wed Sep 26, 2007 11:59 pm    Post subject: Reply with quote

allstar wrote:
I have seen it on other cpanels, but when I was hosting here I did not see it here. They have a "Update Now" link on the cpanel awstats page. Why does LLP have the same link as the other places. Doesn't awstats come pre-bundled with this link already? Trel you should consider adding this link so we can update the information and not have to wait for a cron job to update the webstats.

Yes, I know we could also place a 3rd part tracker on our sites for up to the minute updates, but to have that link does it really put much more strain on the servers to not have that option of updating it when your users wants too.


Awstats should update with data from September 10th - today tonight. The logs from the 1st - 9th were deleted by the system automatically as part of log rotation before the scope of the problem was fully debugged.

Webalizer and other functions such as bandwidth accounting were not affected.

I finally found the root problem after digging through at least three separate parts of cPanel.

The "Update Awstats" link is not enabled by default due to load issues that it causes when 10 or 20 people decide to update their website statistics at 6:00PM during the busiest part of the day.
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marinaroz
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Joined: 04 Mar 2004
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Location: Israel

PostPosted: Thu Sep 27, 2007 10:24 am    Post subject: Reply with quote

We're going to have Awstats again! Yay!! Thanks Trel. Awstats is definitely my favorite stats program.
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LP-Trel
Zen


Joined: 02 Dec 2002
Posts: 5751
Location: Nirvana by Boredom

PostPosted: Thu Sep 27, 2007 3:02 pm    Post subject: Reply with quote

marinaroz wrote:
We're going to have Awstats again! Yay!! Thanks Trel. Awstats is definitely my favorite stats program.


It *should* be updated now.

If any of you that hadn't had your Awstats updated due to the bug could confirm that I would appreciate it. Smile
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Desbrina
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Joined: 11 Jun 2005
Posts: 2985
Location: Earth

PostPosted: Thu Sep 27, 2007 3:08 pm    Post subject: Reply with quote

mine still says 0 views for the whole of this month
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M0ose
SPAMMING IST VERBOTEN!


Joined: 10 Nov 2004
Posts: 1546
Location: I am 48.

PostPosted: Fri Sep 28, 2007 9:34 am    Post subject: Reply with quote

Hell yeah Trel! Thanks a ton! It's juicy like Big Titty Kitty.
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Desbrina
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PostPosted: Fri Sep 28, 2007 11:08 am    Post subject: Reply with quote

they've updated now, thanks
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spock
iSpock


Joined: 23 Mar 2005
Posts: 2917
Location: The Netherlands

PostPosted: Sun Sep 30, 2007 8:21 am    Post subject: Reply with quote

I'm really glad it works again! Thanks!
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