HELP!! Website down, again.

blightyred · Savant Poster Joined: 12 May 2007 Posts: 137

Soccer AM Forum is down again, the Admin has limited net access at the moment so I am unable to raise the support ticket etc. Could someone please have a look as soon as possible, thankyou.

The error message is as follows.

LP-Trel · Posted: Mon Oct 15, 2007 2:48 pm Post subject:

Hi,

Graeme will need to contact me about this as soon as possible.
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krt · ... Joined: 11 Jan 2005 Posts: 4695 Location: Down Under

blighty, it might help if you tell Graeme or whoever has access to the control panel to reinstate all necessary privileges for user "socceram", e.g. through phpMyAdmin depending on access level or through the MySQL database manager found in the control panel home. Perhaps delete the user "socceram" and recreate it.

mellymoo · Posted: Wed Oct 17, 2007 5:49 pm Post subject:

blighty have you told them this yet? if not, i will e-mail pj.

It's doing my head in.

blightyred · Savant Poster Joined: 12 May 2007 Posts: 137

E-mail away Mel, I have attempted to get in touch with P.J but have had no reply.

Quite frankly the whole thing is a bloody joke, if the site is dead then a notice should be posted here!!

I have had e-mails from several site members asking what the problem is, all I can tell them is that, as usual, no-one has let us know what the hell is happening.

My head is 'done in' as well.

P.S :- Thanks to krt for trying to help. Liverpool fans are nice guys. Fact.

West_ham_hammer · Forum Regular Joined: 05 Mar 2006 Posts: 413 Location: UK

Thought the site would be back by now. But then if it's something Graeme or PJ have to do to rectify the problem, then we can't blame this place.
However it is a monthly occurrence now that the site goes down for a week or two every month. yet we still have to get the required number of points to keep 'the site alive!'
And when the site is running it runs painfully slow and has plenty of timeouts. Infact I can guarantee the site will be running slow every time I log in.
The move to the new servers which took over two weeks a few months ago has done little to solve this problem, if anything it's worse.

I look forward to the site returning in due course, however I know it won't be up for long before something gives again.

mellymoo · Posted: Fri Oct 19, 2007 5:45 pm Post subject:

wanna hug it out Jaime??

Smile

blighty - i have e-mailed pj, just waiting for a reply. Assuming graeme hasn't been in touch with llp, otherwise he would have given us updates of progress here - wouldn't he?

unless his internet has been down for the best part of the last week.

just suggesting all possible options. I still don't understand why its "us" who post here to fund the site when some (and i'm not just saying Graeme) don't bother. it really "rips ma knitting" Laughing

SE13 · Posted: Sat Oct 20, 2007 4:24 am Post subject:

I think only Graeme and PJ can raise the support ticket for this problem. I have sent a text to Graeme in the hope that he has an internet connection, so hopefully the problem can be solved quite quickly.
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West_ham_hammer · Forum Regular Joined: 05 Mar 2006 Posts: 413 Location: UK

Jacky · intel inside Joined: 01 Jan 2005 Posts: 3778

It is obviously a database error. This has nothing got to do with LifelessPeople.

LifelessPeople is the host. You can install phpBB and MOD it whatever ways you want. If phpBB fails to connect to the database LifelessPeople cannot take responsibility for it.

And yours is only a database problem. My problem has been delayed for 2 months. You should be glad that Trel replies to all SoccerAM queries.
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mellymoo · Posted: Sat Oct 20, 2007 7:29 am Post subject:

West_ham_hammer · Forum Regular Joined: 05 Mar 2006 Posts: 413 Location: UK

Jacky · intel inside Joined: 01 Jan 2005 Posts: 3778

I definitely understand your feeling. You want to do something, but something prevents you.

Because this is exactly what is happening to me.

I open a support ticket about the issue (which delayed till now since August), and I got a reply from Trel.

I thought the bad days are gonna be over soon and I can start work on my site, but then, I never expected that it would be the last and only reply from him. Whatever reply I made, it stays there for weeks and months.

Finally, a month is over. The support ticket is closed for being opened too long. I open another support ticket, and I guess it's becoming a cycle...
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pjthefarmer · Posted: Sun Oct 21, 2007 12:00 pm Post subject:

I've only just got internet access yesterday so I was basically unaware about this.

Can someone please PM me with some details about what is going on? Is this something wrong on our side or LLP's?

Please can someone contact me ASAP. In the meantime I'm going to try and get in contact with Graeme, maybe he can shed some light on this.
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SE13 · Posted: Sun Oct 21, 2007 2:10 pm Post subject:

Your inbox may well be full of vital details Smile

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