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Internal Server Errors

 
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Scott
tutorialtoday.com


Joined: 24 Mar 2005
Posts: 2632
Location: Mississauga, Ontario

PostPosted: Mon Jan 21, 2008 9:55 pm    Post subject: Internal Server Errors Reply with quote

Well my site was down for a bit (as well as Lifelesspeople) but now everything is back up but when I try to go to something on my site it says "error: file has no execute permission:" (and the path to the script and date).

Do I just wait for this to go away or whats the problem?
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Scott
tutorialtoday.com


Joined: 24 Mar 2005
Posts: 2632
Location: Mississauga, Ontario

PostPosted: Tue Jan 22, 2008 6:58 am    Post subject: Reply with quote

Now an addon-domain which was pointed to /tutorialms/ is now pointing to the root directory, and everything is messed. What is going on?
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Xtreme $niper
Lifeless Person


Joined: 29 Mar 2005
Posts: 1452
Location: Canada

PostPosted: Tue Jan 22, 2008 8:52 pm    Post subject: Reply with quote

I cannot access ANY one of my pages on my website here as they are ALL giving me 500 Internal Server Errors.

The error log states that a line in my .htaccess file is not right, but I haven't changed anything. I'm pretty sure something went cooky after that update last week and the server lost some functionality.

Trel, care to enlighten us please? I would really love to see my site back online.
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Scott
tutorialtoday.com


Joined: 24 Mar 2005
Posts: 2632
Location: Mississauga, Ontario

PostPosted: Tue Jan 22, 2008 9:51 pm    Post subject: Reply with quote

It is as if Trel disappeared I've had a support ticket open for weeks since the last reply.
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kutar
Mini Game Hunter


Joined: 03 Jun 2004
Posts: 1359
Location: Techno Island

PostPosted: Tue Jan 22, 2008 11:04 pm    Post subject: Reply with quote

>Scott
I got http 500 too, I think the php part may have trouble....may be php modules crashed.
So I can see all service is up but I can't enter my site.

It suppose to be will be reboot shortly, but seems it is in trouble now...

btw, why LP reduced to have only 1 server now?
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Desbrina
Jadeite


Joined: 11 Jun 2005
Posts: 2984
Location: Earth

PostPosted: Wed Jan 23, 2008 3:03 am    Post subject: Reply with quote

i'm not getting Internal Server Errors but i'm having other problems since the upgrade

Google Webmaster Tools wont detect the verification file on either of my websites, says the verification file returns a status of 400 (Bad Request), does the same for the META version of it

I also keep getting error logs about not being Unable to load dynamic library

Quote:
[23-Jan-2008 03:02:11] PHP Warning: Unknown(): Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20020429/pdo.so' - Cannot open "/usr/local/lib/php/extensions/no-debug-non-zts-20020429/pdo.so" in Unknown on line 0
[23-Jan-2008 03:02:11] PHP Warning: Unknown(): Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20020429/pdo_sqlite.so' - Cannot open "/usr/local/lib/php/extensions/no-debug-non-zts-20020429/pdo_sqlite.so" in Unknown on line 0
[23-Jan-2008 03:02:11] PHP Warning: Unknown(): Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20020429/sqlite.so' - Cannot open "/usr/local/lib/php/extensions/no-debug-non-zts-20020429/sqlite.so" in Unknown on line 0
[23-Jan-2008 03:02:11] PHP Warning: Unknown(): Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20020429/pdo_mysql.so' - Cannot open "/usr/local/lib/php/extensions/no-debug-non-zts-20020429/pdo_mysql.so" in Unknown on line 0

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LP-Trel
Zen


Joined: 02 Dec 2002
Posts: 5749
Location: Nirvana by Boredom

PostPosted: Wed Jan 23, 2008 5:50 am    Post subject: Reply with quote

Asgard was upgraded to Apache 2.0 which has proved to be a very very difficult upgrade and was forced at a less than ideal time.

The Internal Server Errors (HTTP 500) errors should be fixed. The error_logs about dynamic libraries not loading should now be fixed.

The application firewall version was downgraded so SecRuleEngine should be changed to SecFilterEngine again if you need that directive.

I appreciate your patience with all of this.

Edit: Asgard is our only server for now as Aesir was decommissioned. Aesir was using older technology such as IDE/PATA hard disks and could not keep up with what was needed. Asgard is able to handle this much better than Aesir was.

The Apache 2.0 upgrade is helping speed the system up and takes some of the load off of other parts of the system.
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Xtreme $niper
Lifeless Person


Joined: 29 Mar 2005
Posts: 1452
Location: Canada

PostPosted: Wed Jan 23, 2008 11:00 am    Post subject: Reply with quote

Thanks for the clarification, Trel. All seems to be working fine again after removing the SecRuleEngine directive. =)
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Desbrina
Jadeite


Joined: 11 Jun 2005
Posts: 2984
Location: Earth

PostPosted: Wed Jan 23, 2008 11:24 am    Post subject: Reply with quote

I've started getting internal server errors with an addon domain i added today. It only does it with php files, html files show fine.

And for some reason a subdomain of the addon domain redirects to my main site, even though theres no reason for it, and i deleted it fine, still redirecting even though it doesn't exist, and when i try to re add it i get this error:

Error from domain wrapper: server.a-talk.co.uk is owned by another user.

(Originally the addon domain was on my hosting, but i took it off last week but my friend decided he wanted with me again so i added it back today. The subdomain still existed after i deleted the domain, dont know if thats got anything to do with it)
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Xtreme $niper
Lifeless Person


Joined: 29 Mar 2005
Posts: 1452
Location: Canada

PostPosted: Fri Jan 25, 2008 9:01 am    Post subject: Reply with quote

When is our PBPP count going to reset for this month?
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LP-Trel
Zen


Joined: 02 Dec 2002
Posts: 5749
Location: Nirvana by Boredom

PostPosted: Sun Jan 27, 2008 12:18 am    Post subject: Reply with quote

Xtreme $niper wrote:
When is our PBPP count going to reset for this month?


Around February 1st. Smile
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Scott
tutorialtoday.com


Joined: 24 Mar 2005
Posts: 2632
Location: Mississauga, Ontario

PostPosted: Sun Jan 27, 2008 9:24 am    Post subject: Reply with quote

Now I am getting an internal server error after I moved the some files from a directory to the root. The error log shows:

Quote:
[Sun Jan 27 09:23:04 2008] [error] [client 99.230.71.57] File does not exist: /usr/home/designti/public_html/500.shtml
[Sun Jan 27 09:23:04 2008] [error] [client 99.230.71.57] SoftException in Application.cpp:377: Mismatch between target GID (1192) and GID (65534) of file "/usr/home/designti/public_html/index.php"

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krt
...


Joined: 11 Jan 2005
Posts: 4704
Location: Down Under

PostPosted: Tue Jan 29, 2008 12:23 am    Post subject: Reply with quote

See this topic from post #5 onwards for discussion on that permission mismatch server error.
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