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My site is redirecting to a help desk?

 
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Scott
tutorialtoday.com


Joined: 24 Mar 2005
Posts: 2632
Location: Mississauga, Ontario

PostPosted: Tue Nov 13, 2007 5:10 pm    Post subject: My site is redirecting to a help desk? Reply with quote

http://scott.lp.tl is not redirecting to my normal files. For some reason it randomly is going to this site http://helpdesk.cocca.cx/ which I have never heard of and have no idea what it is for.

I have not changed anything lately, since I haven't even visited it in weeks, or even the Cpanel.
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Desbrina
Jadeite


Joined: 11 Jun 2005
Posts: 2984
Location: Earth

PostPosted: Tue Nov 13, 2007 5:55 pm    Post subject: Reply with quote

have you made sure that no files have been changed? even if you didn't do it yourself
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krt
...


Joined: 11 Jan 2005
Posts: 4704
Location: Down Under

PostPosted: Tue Nov 13, 2007 6:06 pm    Post subject: Reply with quote

You sure your domain isn't expired by any chance? I'm also wondering if it is a coincidence that the helpdesk site is using the same backend as LLP support.

Also of interest:
Only index.php has this behaviour, have you checked to see if something in the code has done this?
And, http://scott.lp.tl/index.html has the Apache default "it works" page.
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Scott
tutorialtoday.com


Joined: 24 Mar 2005
Posts: 2632
Location: Mississauga, Ontario

PostPosted: Tue Nov 13, 2007 6:56 pm    Post subject: Reply with quote

It isn't my domain it is a free domain that I got with my hosting for here. So I didn't change where it points or anything like that.
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Rashy
Lifeless Person


Joined: 25 Sep 2006
Posts: 680


PostPosted: Wed Nov 14, 2007 1:21 am    Post subject: Reply with quote

The first place I would look is in your .htaccess file, and then your index.php file and see if anything is out of order. It looks like a simple redirect is going on here. If you don't find anything, then it sounds like a support ticket is in order (lifelesssupport.com I think, link at the top of the forums here).
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Scott
tutorialtoday.com


Joined: 24 Mar 2005
Posts: 2632
Location: Mississauga, Ontario

PostPosted: Wed Nov 14, 2007 6:49 am    Post subject: Reply with quote

There is no .htaccess file in my root directory and it isn't just index.php, everything redirects.
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pterodactyl
Lifeless Fossil


Joined: 23 Jun 2005
Posts: 1472
Location: Ukraine

PostPosted: Wed Nov 14, 2007 7:44 am    Post subject: Reply with quote

It seems there is a problem with your TLD (lp.tl). It was expired on May 12, 2007 and it is suspended now. Redirection is a common thing in such cases.

whois wrote:
Domain Information
Query: lp.tl
Created: 12 May 2006
Expires: 12 May 2007
Modified: 25 Oct 2007
Status: Suspended
Registrar: CoCCA Registry Services Registrar
Name Servers:
ns1.lifelesspeople.com
ns2.lifelesspeople.com


By the way, your web site and http://lp.tl/ itself are redirected to the same page.
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marinaroz
Grey Scaled


Joined: 04 Mar 2004
Posts: 2836
Location: Israel

PostPosted: Wed Nov 14, 2007 8:18 am    Post subject: Reply with quote

Probably Trel forgot to renew it and it got expired. You should open a support ticket, I guess.
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ClickFanatic
Est. 2005


Joined: 18 Jan 2005
Posts: 3980
Location: A particular geographic area

PostPosted: Wed Nov 14, 2007 9:39 am    Post subject: Reply with quote

lp.tl has been suspended and now redirects to the registrars (support?) page.
You should open a support ticket or PM Trel directly so he can look into this.
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Scott
tutorialtoday.com


Joined: 24 Mar 2005
Posts: 2632
Location: Mississauga, Ontario

PostPosted: Wed Nov 14, 2007 9:35 pm    Post subject: Reply with quote

EDIT: Nevermind, the link to submit a ticket should probably be updated from http://lifelesssupport.com to http://www.lifelesspeople.com/support/
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Jacky
intel inside


Joined: 01 Jan 2005
Posts: 3794


PostPosted: Thu Nov 15, 2007 4:29 pm    Post subject: Reply with quote

Scott wrote:
EDIT: Nevermind, the link to submit a ticket should probably be updated from http://lifelesssupport.com to http://www.lifelesspeople.com/support/
The header has always been reflecting the correct URL. I guess you mean the link in cPanel.

Trel is active at the moment. I just got a reply for my issue.

Grab the chance.
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