Site down: Help needed ASAP

pjthefarmer · Posted: Sun Sep 09, 2007 7:39 am Post subject: Site down: Help needed ASAP

Having trouble accessing www.socceram.net

Just getting the message;

Site Temporarily Unavailable
We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.

error id: "bad_httpd_conf"

also getting this message for the forums (www.socceram.net/forums/index.php);

Not Found

The requested URL /forums/index.php was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

However I can still access the server via CPanelX.
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Voldemort · Posted: Sun Sep 09, 2007 8:13 am Post subject:

I'm not at all sure if this is going to help, I'm sorry if not.

Have you got any .htaccess anywhere? Search via FTP, and if you find any rename it to something else. (e.g. haccess) Moreover, is there a /forums/ directory when you access your site through FTP? Is it as it used to be?
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martin · Posted: Sun Sep 09, 2007 12:05 pm Post subject:

It's weird because the Apache server is working fine in my account. Is your account on Asgard?
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pjthefarmer · Posted: Sun Sep 09, 2007 1:43 pm Post subject:

Not sure what server is on to be honest martin. I'm not the owner, just admin.

I dunno what happened. It was working this morning at 4am and nothing has been changed to the site since then so I can't see why its not working.
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West_ham_hammer · Forum Regular Joined: 05 Mar 2006 Posts: 413 Location: UK

I posted around 7am whilst I was waiting to go out, all seemed fine then.

pjthefarmer · Posted: Mon Sep 10, 2007 5:34 pm Post subject:

Just wondering if someone could take a look at the support ticket please.

Thanks Smile

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West_ham_hammer · Forum Regular Joined: 05 Mar 2006 Posts: 413 Location: UK

Done a bit of reasearch myself into the bad_httpd_conf message.
Here's what I found.

http://wiki.dreamhost.com/Bad_httpd_conf

mellymoo · Posted: Tue Sep 11, 2007 3:43 am Post subject:

does anyone have any idea how long this is going to take to sort out?

pjthefarmer · Posted: Tue Sep 11, 2007 3:57 am Post subject:

West_ham_hammer · Forum Regular Joined: 05 Mar 2006 Posts: 413 Location: UK

What's the latest? Thought it would have been up after 24 hours it's been down since Sunday morning

pjthefarmer · Posted: Wed Sep 12, 2007 2:25 am Post subject:

Nothing yet, I've yet to hear anything from anyone about this. We're pretty stuffed until someone has a look at it.
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West_ham_hammer · Forum Regular Joined: 05 Mar 2006 Posts: 413 Location: UK

mellymoo · Posted: Thu Sep 13, 2007 7:02 am Post subject:

yeah - i think it's pretty shocking too - BUT does admin here know that Graeme from SAM.net isn't around at the mo???

Maybe they have been trying to contact him?

pjthefarmer · Posted: Thu Sep 13, 2007 9:26 am Post subject:

He is around now. He's back in Ireland.
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mellymoo · Posted: Thu Sep 13, 2007 12:59 pm Post subject:

Ah right, cool - has he heard anything, do you know?

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