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Site down: Help needed ASAP
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pjthefarmer
Master Poster


Joined: 11 Aug 2005
Posts: 237
Location: Building the worlds largest Mini Chef
PostPosted: Thu Sep 13, 2007 1:54 pm    Post subject: Reply with quote
I don't think he has either no. Pretty much stuck until we get a reply regarding our ticket.
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The Artist Known As GTM
Master Poster


Joined: 17 Jan 2006
Posts: 232
PostPosted: Thu Sep 13, 2007 2:33 pm    Post subject: Reply with quote
Ah well.

'Tis not the end of the world 'tis it wee mons...
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kidley_pie
Novice Poster


Joined: 16 Apr 2005
Posts: 21
PostPosted: Thu Sep 13, 2007 6:30 pm    Post subject: Reply with quote
It really is diabolical!

Why doesn't Mickey Mouse, or whoever provides us with the shoddy service, actually pull their finger out of their arse and get this problem sorted?
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krt
...


Joined: 11 Jan 2005
Posts: 4745
Location: Down Under
PostPosted: Fri Sep 14, 2007 1:24 am    Post subject: Reply with quote
That really wasn't called for...
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LP-Trel
Zen


Joined: 02 Dec 2002
Posts: 5760
Location: Nirvana by Boredom
PostPosted: Fri Sep 14, 2007 2:03 am    Post subject: Reply with quote
kidley_pie wrote:
It really is diabolical!

Why doesn't Mickey Mouse, or whoever provides us with the shoddy service, actually pull their finger out of their arse and get this problem sorted?


Your language is inappropriate to the forum, but the sentiment is valid.

Technical issues occupy the majority of my time at the moment as things are rewritten for cPanel 11, but this problem is now fixed.
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mellymoo
Lifeless Person


Joined: 10 Jun 2006
Posts: 554
Location: Scotland
PostPosted: Fri Sep 14, 2007 4:28 am    Post subject: Reply with quote
LP-Trel wrote:
kidley_pie wrote:
It really is diabolical!

Why doesn't Mickey Mouse, or whoever provides us with the shoddy service, actually pull their finger out of their arse and get this problem sorted?


Your language is inappropriate to the forum, but the sentiment is valid.

Technical issues occupy the majority of my time at the moment as things are rewritten for cPanel 11, but this problem is now fixed.




thanks for that Trel - i think Kidley's post came from the frustration that no-one had replied to any questions our admin had about the site being down, so as far as we knew, nothing was being done about it.

still - thanks for gettting it back up and running - what was the problem?
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Jacky
intel inside


Joined: 01 Jan 2005
Posts: 3836
PostPosted: Fri Sep 14, 2007 4:56 am    Post subject: Reply with quote
martin wrote:
It's weird because the Apache server is working fine in my account. Is your account on Asgard?

SoccerAM is on Ragnarok.
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LP-Trel
Zen


Joined: 02 Dec 2002
Posts: 5760
Location: Nirvana by Boredom
PostPosted: Fri Sep 14, 2007 5:16 am    Post subject: Reply with quote
Jacky wrote:
martin wrote:
It's weird because the Apache server is working fine in my account. Is your account on Asgard?

SoccerAM is on Ragnarok.


It was moved to Dreamhost when Ragnarok was decommissioned.
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Jacky
intel inside


Joined: 01 Jan 2005
Posts: 3836
PostPosted: Fri Sep 14, 2007 5:22 am    Post subject: Reply with quote
I wrote:
Not on purpose, but Trel since you are monitoring the thread, please have a look at my support ticket. Has been left open for half a month already. Can't get you through email.

Delete this once you read it.

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11706798214808651328230664709384460955058223172535940812848111745028410270193852110555964462294
89549303819644288109756659334461284756482337867831652712019091456485669234603486104543266482133
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