State of the Lifelesspeople.com || Early May 2005

[LP-Trel]

As with all updates this one comes after a major change to ensure that everyone knows exactly what is going on behind the scenes.

Request response times:

Over April the response times for support tickets and new account activations suffered as other projects have taken time away from these tasks. Overall response time will remain slower than earlier this year for the next few months but, will definitely improve over those seen in April.

Hosting changes:

The recent account feature changes and PBPP price changes better reflect the needs of the service as a whole. These changes will allow us to ensure that the supply to demand ratio remains stable and that we do not experience unforseen growing pains. The old saying of "an ounce of prevention is worth a pound of cure" comes to mind here.

Thank you for your attention.
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