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Support Ticket Problem/SoccerAM.net Problems

 
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Graeme
Grandmaster Poster


Joined: 12 Apr 2003
Posts: 321
Location: Dublin

PostPosted: Fri Nov 23, 2007 8:39 am    Post subject: Support Ticket Problem/SoccerAM.net Problems Reply with quote

I get this error when trying to submit a ticket

Quote:
Not Acceptable
An appropriate representation of the requested resource /support/index.php could not be found on this server.



I tried to submit this

Quote:
Quote:
Could not query forums information

DEBUG MODE

SQL Error : 1146 Table 'socceram.phpbb_posts' doesn't exist

SELECT f.*, p.post_time, p.post_username, u.username, u.user_id FROM (( phpbb_forums f LEFT JOIN phpbb_posts p ON p.post_id = f.forum_last_post_id ) LEFT JOIN phpbb_users u ON u.user_id = p.poster_id ) ORDER BY f.cat_id, f.forum_order

Line : 169
File : index.php


Thats the error that comes up on http://www.socceram.net/forums

I still dont know how to access the cPanel in order to try and fix this, also the FTP still isnt working

Any help appreciated
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Jacky
3.14159265358979323846264


Joined: 01 Jan 2005
Posts: 3856


PostPosted: Fri Nov 23, 2007 8:51 am    Post subject: Reply with quote

It's because of you submitting the error.

Simply just say what's happening and provide a link to the SoccerAM forums.
_________________
ClickFanatic wrote:
Your nonsense make my forum visits rather brief, Jacky. It's like:
"Hey look, a reply notification!"
*click* *click*
*reading garbage*
"Oh it was Jacky again..."
*close*
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Scott
tutorialtoday.com


Joined: 24 Mar 2005
Posts: 2650
Location: Mississauga, Ontario

PostPosted: Fri Nov 23, 2007 10:31 am    Post subject: Reply with quote

The "Not Acceptable" error pop ups as a security measure. I had a similar problem in one of my scripts, because it thought I was trying to do an XSS attack.

Try submitting it without the error (just give the link to it because he will be able to see the error himself) it should work then.

For your forum error, it looks like you have lost the table in your database with the posts in it.
_________________
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TutorialToday - Up and running, submit your tutorials!
Linux Tutorials - Coming Soon
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Jacky
3.14159265358979323846264


Joined: 01 Jan 2005
Posts: 3856


PostPosted: Sat Nov 24, 2007 3:02 am    Post subject: Reply with quote

Not only you!

I am also getting this error, no matter what I change in my reply!
_________________
ClickFanatic wrote:
Your nonsense make my forum visits rather brief, Jacky. It's like:
"Hey look, a reply notification!"
*click* *click*
*reading garbage*
"Oh it was Jacky again..."
*close*
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Graeme
Grandmaster Poster


Joined: 12 Apr 2003
Posts: 321
Location: Dublin

PostPosted: Sun Nov 25, 2007 11:35 am    Post subject: Reply with quote

Ok, cheers, i submitted that now
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Graeme
Grandmaster Poster


Joined: 12 Apr 2003
Posts: 321
Location: Dublin

PostPosted: Tue Dec 11, 2007 11:08 am    Post subject: Reply with quote

Its been open since the 25th November, no reply

Ticket ID: UAY-121609

Could someone please take a look at this?

Trel are you around?
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Jacky
3.14159265358979323846264


Joined: 01 Jan 2005
Posts: 3856


PostPosted: Wed Dec 12, 2007 10:41 pm    Post subject: Reply with quote

Graeme wrote:
Its been open since the 25th November, no reply

Ticket ID: UAY-121609

Could someone please take a look at this?

Trel are you around?
He replied to my two tickets today, so I guess he's back for a bit.

Hope my issue and yours will be resolved today.
_________________
ClickFanatic wrote:
Your nonsense make my forum visits rather brief, Jacky. It's like:
"Hey look, a reply notification!"
*click* *click*
*reading garbage*
"Oh it was Jacky again..."
*close*
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Graeme
Grandmaster Poster


Joined: 12 Apr 2003
Posts: 321
Location: Dublin

PostPosted: Thu Dec 13, 2007 9:53 am    Post subject: Reply with quote

He replied to mine aswell.

For all the SoccerAM.net people on here, i have posted what he said on the backup forum
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