Unable to access FTP

pjthefarmer · Posted: Wed Aug 01, 2007 4:33 am Post subject: Unable to access FTP

I was wondering someone could take a look at the tickets submitted by myself and Graeme regarding our FTP problems on SoccerAM.net. Its veery important that we get access to the FTP back ASAP as the site needs updating before the new season starts which is very very soon.

I'd appreciate it if someone could reply in this thread so that we know something is been done to help.

Thanking yoooooooooooooooo...

Smile

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krt · ... Joined: 11 Jan 2005 Posts: 4681 Location: Down Under

As far as I know, only Trel can view tickets and sort this issue out.

Do you have access to CPanel? If so, there is a link to a browser based file manager that you can use as an alternative to FTP.

If that's not an option, perhaps you could explain the problem here, and some details, e.g. what error message you get, and we could try help.

pjthefarmer · Posted: Wed Aug 01, 2007 7:42 am Post subject:

Desbrina · Jadeite Joined: 11 Jun 2005 Posts: 2972 Location: Earth

Its near the bottom of the second column

Its under a heading called Files and the actual link is called File Manager, its the top link in the section
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pjthefarmer · Posted: Thu Aug 02, 2007 2:34 am Post subject:

Sorry, for some reason I thought when you said CPanel, that you meant the Forum CPanel.

I don't have access to the site's cpanel. That's assuming its located at www.socceram.net/cpanel

I'm new to the admin team and graeme is away on holiday so i'm only assuming its at that address.

The error I get when I type in that address is:

"Not Found

The requested URL /cpanel was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."
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krt · ... Joined: 11 Jan 2005 Posts: 4681 Location: Down Under

Don't know why http://socceram.net:2082/ or http://socceram.net/cpanel is not working.

Depending on what server your site is hosted on, you could try the following (if you know the CPanel username/password):
http://asgard.lifelesspeople.com:2082/
http://aesir.lifelesspeople.com:2082/

Did you consider the other option I mentioned:

Jacky · intel inside Joined: 01 Jan 2005 Posts: 3776

Desbrina · Jadeite Joined: 11 Jun 2005 Posts: 2972 Location: Earth

i can still log in using the Aesir url, i have it bookmarked and i can log in fine so i dont think it would make a difference using either url

If its an ftp problem, have you tried to create another ftp account and use that until the problem is sorted?
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krt · ... Joined: 11 Jan 2005 Posts: 4681 Location: Down Under

Jacky · intel inside Joined: 01 Jan 2005 Posts: 3776

krt · ... Joined: 11 Jan 2005 Posts: 4681 Location: Down Under

No, I thought it never changed from 2 servers, Aesir and Asgard. The last such news I heard was Vanir (sp?) no longer being used Silly

Graeme · Posted: Thu Sep 27, 2007 9:46 am Post subject:

Still can't access the FTP

I can access the File Manager on http://aesir.lifelesspeople.co.....index.html

but when i upload to there, it says that its uploaded but when i try to view it on any browser, i get a 404 not found error

Any ideas?

Graeme · Posted: Thu Sep 27, 2007 9:59 am Post subject:

How do i access the Ragnarok cpanel? Maybe thats it?

Doesnt explain the ftp problem tho :S

LP-Trel · Posted: Thu Sep 27, 2007 3:04 pm Post subject:

Graeme · Posted: Thu Sep 27, 2007 5:35 pm Post subject:

Ok cheers, ive Pmed you

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